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How naga14 Handles Your Personal Information

Your account details, payment records, and session data are handled with care on naga14. This page explains what we collect, why we collect it, and how you can request changes — covering everything from your DANA or OVO wallet details to your login history.

Account Data ProtectionDANA, OVO, GoPay PrivacyCookie ControlsData Access Rights
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naga14 How naga14 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is stored, want to update your account details, or need to submit a deletion request, our support team handles privacy queries directly. Players in Makassar and across Indonesia can reach us through the channels below during operating hours.

Live Chat Start a chat from the lobby — our team responds to privacy and account queries during support hours, typically within a few minutes on active sessions.
Email Support Send your data request or privacy concern to our support address. Include your registered account username so we can locate your records quickly.
Account Settings Some data preferences — including cookie controls and marketing opt-outs — can be managed directly inside your account settings without contacting support.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run account data on naga14. Here is what that looks like in practice across the four areas that matter most to your privacy.

Encryption in Transit All data exchanged between your device and our servers — including login credentials and payment references for DANA, OVO, and GoPay — travels over SSL-encrypted connections.
Cookie Controls We use session cookies to keep you logged in and preference cookies to remember your lobby view. You can clear or block these through your browser settings at any time without losing your account.
Account Security Login attempts are monitored and flagged. If we detect an unusual session from a new device or location, we may prompt an OTP verification step before granting access to your account.
Data Retention and Deletion We keep your account data for as long as your account is active and for the period required by applicable rules. Submit a deletion request via support and we will process it within the timeframe local regulations allow.

Common Questions About Your Data on naga14

These are the questions we hear most often about how personal information is handled. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and the account credentials you set during registration. Device and session data are also logged to secure your account against unauthorised access.

No. We only receive a transaction reference from the payment provider after a transfer is confirmed. Your full wallet login details never pass through our systems.

Contact our support team via live chat or email with your registered username. We will locate your records and provide a summary within the timeframe local regulations require.

Yes. Submit a deletion request through support. We will process it in line with applicable data rules, which may require us to retain certain transaction records for a minimum period.

We use session cookies to keep you logged in and preference cookies for your lobby settings. You can block or clear cookies in your browser; session cookies are required for account access to work.

Only with payment processors and fraud-prevention services needed to complete your transactions. We do not sell your data or share it with advertisers or unrelated third parties.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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